As part of National Preparedness, the Seneca County Office of Emergency Management and the E- 911 Center is encouraging Seneca County residents to register their mobile telephones to receive emergency alerts from the 911 Center.

The 911 Center will use the “Hyper-Reach” emergency telephone notification system. This technology is made available and maintained by the Pittsford-based firm, The Asher Group. “Hyper-Reach” allows the 911 Center to quickly send a recorded message to telephones in specific areas and alert residents to any emergency situations that may require immediate action. The system is designed to deliver more than 5,000 calls per hour and has been successfully used on a number of occasions for incidents such as hazardous chemical releases, missing persons and barricaded persons. The “Hyper-Reach” message delivers critical information to residents and provides guidance on what precautions need to be taken by residents during and after the incident.

All hard-wired telephones in Seneca County are automatically listed to receive these alerts; however, there is no central registry of mobile telephones so individuals need to register them in order to receive the alerts. To date, only a small portion of the mobile telephone users have signed up for the service.

The number of people who are dependent on their mobile telephone is climbing at an amazing rate; Almost two-thirds of the calls made to 911 come from these devices.

According to the CTIA, a telecommunications provider association, 91% of the population is using some form of mobile device with 24.5% of households eliminating their hard-wire telephone in favor of wireless-only.

Registration only takes a minute and all information is kept confidential. Users have the option of receiving an audio message, text message, or both along with an email alert. If a user moves, they can use the same method to update their address.  You may use the following link, or scan this QR code with your smartphone.

Sign up for Hyper-Reach

You can also sign up through the Sheriff’s Program Page