Our Mission

To provide services to both domestic violence and crime victims. To work with each individual and determine what services would be most helpful to them. To empower those we serve.

Domestic Violence Services

  • Accompany you through the Family Court process
  • 24-hour hotline for domestic violence victims (315) 539-1607
  • 24-hour Hotline for Domestic Violence Victims
  • E-file Family Offense Petitions for Orders of Protection
  • Crime Victim Board Applications
  • Assist in filing Family Court petitions, DHS applications, etc.
  • Emergency services including shelter arrangements
  • Information/referrals regarding services
  • Domestic Violence education
  • Survivor Support group
  • Private appointments and home visits

Warning Signs

  • Threatens you, your children, other family members or pets
  • Puts you down and makes you feel bad about yourself
  • Pushes, hits, bites, slaps, chokes or kicks
  • Uses or threatens to use a weapon
  • Isolates you
  • Threatens suicide to get you to do something or not leave
  • Keeps your paycheck
  • Forces you to have sex or do sexual acts you don’t want to do

Victim Witness Program

  • Accompaniment through the criminal court process.
  • Assistance in filling out and filing Office of Victim Services claim application and assistance in understanding restitution. For more information on the claim application and what is eligible for reimbursement, please visit, or call (315) 568-6731.
  • Assistance in completing the victim impact statement.
  • Education on victim’s rights throughout the court process.
  • Advocacy to maintain victim’s rights during criminal proceedings.
  • Referrals to appropriate service providers for victims.

Domestic Violence Facts

No one deserves to be mistreated physically or emotionally

You cannot change the abusive person, but you can make the decision to get help for you and your children
It is not your fault

You are not alone

Call the Domestic Violence hotline (315) 539-1607 about a plan for your safety


Agencies & Phone Numbers

  • Police Emergency 911
  • Seneca County Sheriff’s Department (Non-emergency) 315-539-9241
  • NYSP Waterloo (Non-emergency) 315-539-3976
  • Seneca Falls Police Department (Non-emergency) 315-568-4850
  • Waterloo Police Department (Non-emergency) 315-539-2022
  • Seneca County Family Court 315-835-6231
  • Seneca County Community Counseling Center 315-539-1980
  • Seneca County Addictions Program 315-539-1985
  • Seneca County Department of Human Services 315-539-1800
  • Seneca County District Attorney’s Office 315-539-1300
  • NYS Domestic Violence Hotline 1-800-799-7233
  • NYS Child Abuse/Neglect Hotline 1-800-635-1522
  • Council on Alcoholism 315-789-0310
  • Legal Assistance of the Finger Lakes 315-781-1465
  • Lawyer Referral and Information 1-800-342-3661
  • NYS Domestic and Sexual Violence Hotline 1-800-942-6906
  • Suicide Prevention Hotline 1-800-273-8255
  • Finger Lakes Lifeline 211
  • Lifespan (Elder Abuse) 1-585-244-8400
  • House of Concern 315-568-2433
  • Seneca Cayuga Community Action Program 315-539-5647
  • American Red Cross 1-607-936-3766


NYS Order of Protection Notification System

This system is a service available to victims, or their designees, who have been granted certain Court Orders of Protection. It allows victims the option of registering to be notified when an Order of Protection has been served.


VINE is a solution that lets victims of crime and other concerned citizens access timely and reliable information regarding offenders. It is offered free of charge to registrants, is completely confidential, and features multiple language support.

New York State Office for the Prevention of Domestic Violence

To improve New York State’s response to and prevention of domestic violence with the goal of enhancing the safety of all New Yorkers in their intimate and family relationships.

New York State Coalition Against Domestic Violence

NYSCADV works to create and support the social change necessary to prevent and confront all forms of domestic violence.

National Network to End Domestic Violence

The National Network to End Domestic Violence (NNEDV), a social change organization, is dedicated to creating a social, political, and economic environment in which violence against women no longer exists.

Find Domestic Violence and Abuse Help, Information and Statistics., powered by Pro Bono Net, is an online tool for helping low-income New Yorkers solve their legal problems. Our mission is to provide and promote access to high-quality online information.

NYS Office of Victim Services

OVS provides substantial financial relief to victims of crime and their families by paying unreimbursed crime-related expenses, including but not limited to: medical and funeral expenses, loss of earnings or support, counseling costs, crime scene clean-up expenses, the cost to repair or replace items of essential personal property, reasonable and necessary court transportation expenses, assistance to crime victims acting as a good Samaritan, the cost of residing at or utilizing the services of a domestic violence shelter, and limited attorney fees.


Whether you need information about financing long-term care or guidance about eldercare, assistance handling bill payment and finances, advice about senior housing, help with health insurance options under Medicare, or assistance in an elder abuse situation, count on us to help you take it on.